Frequently Asked Questions

Answer all of your questions

Purchases & Refunds

If you receive an error message when trying to make a payment, it could be because: • You may need to confirm the email address associated with your profile. • There may be an issue with the funding source you’ve selected (insufficient balance or declined transaction). • You have a limitation placed in your account. Contact us immediately. We can create payment link that you can use to complete payment fast and easy We can create invoice for you to make deposits,EFT,E-wallet etc
Depending on a type of service your purchased For events you can request for refund 2 weeks prior to the event For online courses your can request refund within 2hr hrs after purchase if you did not enroll the course For more info on terms and conditions email
To get a discount for your team or yourself email or call (+27) 087 265 7458

Making Courses

Login to your profile, At the top, tap Personal info. Under "Profile" or "Contact info," tap the info you want to change. Make your changes and save. For help you can call (+27) 087 265 7458
If you want off a mailing list, deleting emails might not be enough. The cleanest way to get off a list is to use the built-in unsubscribe button option. That link is usually at the bottom of the email you received You can send a blank email with subject "UNSUBSCRIBE" to
To find this feature, first enter an incorrect password or PIN at the lock screen. You'll see a “Forgot password,” or “forgot pin” button appear. Tap it and enter your email to reset the password
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt or reference number to
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses, or simply call our call centre on 087 265 7458

How can i get my Certificate

Please email your request to

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